Privacy Policy — AirIndex A/C Services
This Privacy Policy describes how AirIndex A/C Services ("AirIndex", "we", "us", "our") collects, uses, discloses, and protects personal information in connection with our online platform and related services. Our business address is 169A Strand Rd, Dublin, County Dublin, Ireland. For questions about this policy or privacy practices, please contact us at info@airindex.run.
Scope and Applicability
This policy applies to information we collect through our website, communications, and any services provided by AirIndex. It does not cover information collected independently by third parties without our instruction or direct involvement.
Information We Collect
Personal Information
We may collect personal information you provide directly, such as your name, email address, postal address, phone number, and billing details when you request services, make a booking, or contact us.
Technical and Usage Data
We automatically collect technical information about your device and interaction with our site, including IP address, browser type, operating system, pages visited, and referring URL. This helps us operate, secure, and improve our services.
Communications and Preferences
Information from your communications with us (for example, email or support requests), and your service preferences (such as marketing preferences) are also collected when you provide them.
How We Use Your Information
- To provide, maintain, and improve our services.
- To communicate with you about bookings, service updates, invoices, and support requests.
- To process payments and fulfill contractual obligations.
- To detect, prevent, and address technical issues and security incidents.
- To send marketing communications where you have consented to receive them; you may opt out at any time.
- To comply with legal obligations and respond to lawful requests from public authorities.
Legal Bases for Processing (where applicable)
Where the General Data Protection Regulation (GDPR) applies, we rely on one or more of the following legal bases to process personal data:
- Performance of a contract with you.
- Compliance with a legal obligation.
- Your consent where requested and provided.
- Our legitimate interests, such as improving services, diagnosing problems, and protecting our rights and property.
Cookies and Similar Technologies
We and our service providers use cookies, web beacons, and similar technologies to collect information about your interactions with our site. Cookies help with site functionality, analytics, and advertising. You can manage cookie preferences through your browser settings or through any opt-out mechanism we provide; rejecting cookies may affect certain features of the site.
Sharing and Disclosure
We do not sell personal data. We may share information with:
- Service providers and trusted third parties that perform services on our behalf (e.g., payment processors, analytics providers, hosting providers).
- Professional advisors, auditors, and legal counsel as required for business operations or legal compliance.
- Law enforcement, regulators, or other third parties where disclosure is necessary to comply with applicable law, enforce our agreements, or protect rights, property, or safety.
When we share data we take steps to require that recipients protect the information and only use it for permitted purposes.
International Transfers
Personal data may be stored and processed in servers located in countries other than your country of residence. When transferring data internationally, we use safeguards such as standard contractual clauses or other measures required by applicable law to protect your information.
Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data and the purpose of processing.
Your Rights
Subject to local law, you may have rights regarding your personal data, including the right to access, correct, request deletion or restriction of processing, object to processing, and portability. To exercise your rights or ask questions, contact us at info@airindex.run. We may need to verify your identity before acting on requests.
Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we hold. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
Children
Our services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent. If we learn we have collected such information, we will take steps to delete it.
Third-Party Links and Services
Our site may contain links to third-party websites and services. We are not responsible for the privacy practices of third parties. Review their privacy policies before providing personal data.
Changes to This Policy
We may update this policy to reflect changes in our practices. When we make material changes, we will provide a prominent notice on our site or contact you as required by law. The policy date at the top indicates when it was last revised.
Contact Us
If you have questions or requests concerning this Privacy Policy, please contact:
AirIndex A/C Services169A Strand Rd, Dublin, County Dublin, Ireland
Email: info@airindex.run